Terms and Conditions

1. Acceptance of Terms

By placing an order, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.

2. Product Information

• We strive to provide accurate product descriptions, images, and details.
• Slight variations in color, design, or finish may occur due to lighting, screen settings, or natural characteristics of metals and stones and are not considered defects.

3. Orders & Confirmation

• Orders are confirmed only after successful payment.
• We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

4. Pricing & Payment

• All prices are listed in the applicable currency and are subject to change without prior notice.
• Full payment must be made at the time of purchase through available payment methods.

5. Shipping & Delivery

• Orders are shipped according to our Shipping Policy.
• Delivery timelines are estimates and may vary due to courier delays, customs clearance (for international orders), or unforeseen circumstances.

6. Returns & Refunds

• Returns, refunds, and exchanges are governed by our Return & Refund Policy.
• Only eligible products meeting return criteria will be accepted.

7. Product Care & Handling

• Jewellery should be handled and maintained according to the care instructions provided.
• We are not responsible for damage caused by improper handling, storage, or wear.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
• Liability is limited to the purchase value of the product.

9. Intellectual Property

• All content, including images, text, logos, and product designs, is protected and may not be copied or used without permission.

10. Privacy

• Personal information provided during purchase is handled according to our Privacy Policy and used only for order processing and customer support.

11. Changes to Terms

• These Terms and Conditions may be updated at any time without prior notice.
• Continued use of services indicates acceptance of the updated terms.

12. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of or relating to these Terms or the use of our website shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India only.

13. Contact Support

• For any queries or concerns, please contact:
• contact@zarnur.in